Updated December 2021
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site and Apps. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site and App related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site or Apps. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Location Information from the OzRunways and RWY apps
The 'Traffic' services in OzRunways or RWY → Settings → Traffic, will send a position report to our servers so, while you are flying, other OzRunways and RWY users may see where you are on a map relative to their position to increase safety and situational awareness. If you are not flying (defined as speed > 70kts or above 200 ft), we send a random position within 60nm of your location to protect your privacy. This randomised position is dropped by our server and not shown to any other user. Your live airborne location will be shared with other users including:
Live information sent to other copies of OzRunways and RWY to display your position on their map and on tx.ozrunways.com (the purpose of the feature!),
Emergency services (SAR e.g. AMSA) and accident investigation organisations (e.g. ATSB) for the purposes of aviation safety, and
Where required by law with appropriate warrants/orders.
We will not give your historical position information to CASA (or other foreign government agencies) without court order or where required by law.
We will not permit other companies or commercial entities to use your position data for their own purposes.
We will not provide traffic data or any other information to insurance companies or investigators.
Additionally, you cannot view other users' traffic information without sending your own (or an approximate) position (this is required for technical reasons). The historical data will be retained for up to 60 days but may be retained for longer periods in our offline server archives/backups. If you would not like this information to be collected, you can turn off traffic in OzRunways → Settings → Traffic.
How we use collected information
OzRunways Pty. Ltd. may collect and use Users personal information for the following purposes:
To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To run a promotion, contest, survey or other Site feature.
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using the Site and/or Apps, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site or any of our Apps. Your continued use of the Site and/or Apps following the posting of changes to this policy will be deemed your acceptance of those changes.
OzRunways Pty. Ltd.
This document was last updated on 02 December, 2021